Our promise
Promises we can keep.
Five values, each tied to a promise we can keep for as long as TrueScale exists.
Values and promises
| Value | What it means | Our promise |
|---|---|---|
| Ownership | What you buy is yours. | We will never charge you again for software you already own. Every future update is included, and you can transfer the licence. |
| Your files, your control | Your work belongs to you, not to us. | Your drawings stay on your computers or your own server. Crash reports and anonymous usage counts are on by default so we know what to fix; they never contain drawing contents or file names, and you can switch them off. |
| Works with what you use | You should not have to start again to switch. | Markups are saved in the standard PDF format, so other PDF software can open them. We keep that compatibility working release after release. |
| Every trade | One tool, many crafts. | Starter tool sets for builders and estimators, electrical, plumbing, insulation, fire systems and security. Build your own for anything else. |
| We listen | The people using it know best. | Feedback from the people using TrueScale decides what goes into each release. |
The TrueScale pledge
- Pay once. Own it. Every update included.
- Your files stay yours, on your own computers.
- Open your files in other PDF software any time. Nothing is locked in.
- Host your own server, free forever.
- Cloud is optional. The software never goes subscription.
- You tell us what to fix, and the next release fixes it.